FAQ
Frequently Asked Questions
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Find answers to the most commonly asked questions below. Can't find what you're looking for? Contact our support team.
1. Are your wristwatches original or authentic?
We provide quality-checked watches sourced from reliable suppliers. Product specifications are clearly mentioned on each product page for transparency.
2. Do your watches come with a warranty?
Yes Warranty coverage depends on the specific model and brand. Warranty details are mentioned in the product description.
3. Are the watches water-resistant?
Many watches offer water resistance, but the level varies (e.g., splash-resistant, 30m, 50m,100m,200m). Always check the product specifications before exposing the watch to water.
4. What is the difference between analog and digital watches?
Analog watches display time using hour and minute hands, while digital watches show time numerically on a screen. Some models combine both (analog-digital).
5. Do you offer watches for men, women, and kids?
Yes, our collection includes wristwatches designed for men, women, and children in various styles and sizes.
6. What strap materials are available?
We offer watches with leather straps, stainless steel chains, silicone/rubber straps, ceramic bands, and PU straps depending on the model.
7. How do I adjust the time and date on my watch?
Most watches have a crown (side knob) or buttons for adjustment. You can pull the crown gently to set the time/date. Refer to the product manual for detailed instructions.
8. How long does the battery last?
For quartz watches, the battery typically lasts 1–3 years depending on usage and features. Digital and multifunction watches may vary.
9. Can I replace the strap later?
Yes, most watches allow strap replacement if the size (lug width) matches. You can upgrade or change the strap style anytime.
10. How should I maintain my wristwatch?
Keep your watch clean and dry, avoid strong impacts, keep it away from magnetic fields, and service it when necessary to maintain performance.
11. Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery in allover Bangladesh along with other secure payment options.
12. How long does delivery take?
Delivery time usually depends on your location. Inside major cities, it may take 2–3 working days, while outside areas may require 3–7 working days.